can you get in trouble for returning the wrong item

This practice, called 'wardrobing,' can be fraudulent depending on a store's policies. Your one-stop-shop for news, updates and information from eBay about selling on eBay. How to return an item bought from another EU country If an item you bought online or on holiday from another EU country develops a fault, or you … By a person or entity who knows or believes it to be false, To a person or entity who justifiably relies on the misrepresentation, and. For example, you might have bought an electric cord which doesn’t work with your TV. Here’s a handy guide to show you how to return your goods quickly and hassle-free. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. If you don’t see Request a return, your item may not be eligible for a return.For detailed info about the return and refund policy, see Microsoft Terms of Sale. Ebay automated system sided with buyer. Before you appeal, make the crime reports. Google Chrome, Visit our professional site ». But putting the reports in gets you "in the system" and if there are more reports, sometimes actions can be taken later. Shopping Abuse and Fraud: Can You Be Arrested for Returning Worn Items? While customers may think that big retailers will not notice them, or not prosecute them over a small amount of money, the volume of retail crime they face means retailers frequently enforce their rules strictly against anyone and everyone caught trying to cheat them in order to set an example. Begin typing to search, use arrow keys to navigate, use enter to select, Please enter a legal issue and/or a location. This person sent me back a FAKE costume jewelry ring in the original box I sent the real ring in! If you want to make sure you get the best deal on all future purchases, read our guide on shopping like a pro at Amazon. I am besides myself with this happening. Upon text notification of package delivery, I walked from my kitchen to my front door to check. Basically, we can return items without explanation as long as they were purchased within 30 days. Please list this post in the Seller Central and you'll get fast responses to it. However, it is returning the wrong number. In his case, he’d returned 32 out of 182 total items, comprising electronics, supplements, and daily household items, or about an 18 percent return rate. I had no idea who the second buyer was until yesterday when I looked at my feedback. I'm obviously being scammed. The first three reports are the most important. We recommend using Today just resolved a situation on ebay where the buyer sent back different item and filed a snad. Shoppers have been trying to game the system ever since there was a system to game. Although this is the solution in the case, it is just half of it. The return address on the box sent back to me was also a different address than the one registered to their eBay and PayPal names. It's a business system, and that's their business model. Thanks for the chance to assist If you return an item fraudulently this would be a form of theft. Though fraud may sound harsh, most retail return fraud fits the general elements: Generally, a consumer is safe from being arrested if they are honest with a store about the item they are returning. They can be completed in under an hour usually. ... What happened Amazon automatically took out the funds for the customer returning of the wrong item. Buyer got the goods and money back. If you get lucky, and you were hit by someone who's already had some reports made against them, it's possible they will be caught, and your ring might be recovered and returned to you. opening the package at delivery with delivery service wittnessing what was delivered and signing such would have been best. So in putting the wrong item in the box, you are making the item unsaleable, and the store loses money. You’ll probably want to return the item and get something different. Fourthly, if we send you the wrong item, you can get full refund after you return the wrong item back to us. Ebay requested the buyer to return the ring for a full refund. It's not about fairness, truth, or right and wrong. Look for the receipt you received by email from eBay for the purchase. Once you have reports, call eBay, and give them the case numbers. Thank you all for your help, it is greatly appreciated. a police report may not get the OP far with the police but I've seen quite a few sellers win an appeal with buyer protection when showing the filed the police report. I tried it and everything that the keyboard came with is in the box and just want to return the item and get a refund for it. Actual injury or loss resulting from his or her reliance. calling the super method of the same name is a good idea, but you need to save the return value once you have the "real" value, you can easily return a wrong one (like add something to it) Posting to the forum is only allowed for members with active accounts. The problem is return fraud, where a customer might return a used or even stolen item for a refund, abusing a retailer's return policies — a problem that affects 11% of all returns. eBay usually reimburses the seller for the loss when there are case #'s and reports to law enforcement. Give support, share information, and connect with fellow members. I would also suggest filing a fraud report, with the USPS. Death certificates show that you died. Name for a $500 item it'd been spmething i'd done. You will be entitled to a full refund or receiving the proper item. Thanks again, I will keep you updated and hopefully I can prevent something like this from happening to more people. You're going to need to follow a few steps and make theft/fraud reports to the police, USPS and FBI cybercrime unit. filing anything will just be a he said type , never open a return of value unless it's opened in front of several valid witnesses and one delivering it. Here's how the seller may respond: Accept your return request and offer a full refund – You'll return the item in the same condition in which it was received, and the seller issues you a full refund, including the original shipping cost. with out tangible proof no one will do anything. The only was sellers can win is to continue to fight for what is fair. Here's info right from Ebay's customer support: You can appeal an eBay Buyer Protection case if your item comes back in a different condition than the way the buyer received it, or the package is empty or contains a different item. If so, it doesn't look like the buyer has had any problems with any other seller. What happens when I return the wrong item? When a company sends you an item that didn’t order, it’s called an “unsolicited good.” In these cases, you’re well within your rights to keep them. Meet other eBay community members who share your passions. I have zero tolerance for scam artists and thieves so I will go to the furthest extent I need to get my money or the ring back. you don't have to PROVE what you sent or what was returned. If it doesn't, you can also find the order on eBay by logging in and looking under your account. I escalated the case because I knew I was right. But the other 2 items were shirts and I think I switched the shirts in the boxes by accident. You can manage returns, exchanges, and more on the Order history page.. To request a return or exchange: Sign in to Order history, and then select Request a return.. I am just hoping filing the police report will help me with my appeal on eBay. However, eBay generally pays off the seller to "make it go away" rather than getting eBay members involved in police investigations. Amazon loophole means buyers can get a refund without returning item. There is nothing wrong with the keyboard it is just too small for me to use. I’m in the middle of a UPS claim for a “missing package”. Maybe you regret the purchase or realize you don’t need the item. Fax or email PDF's of the various reports as they direct you. Either way, you’ll have done the ethical and legal thing, and after a month has passed, you can confidently use the item as your own. here is the code Va. Code Ann. I was fine with this, believing to myself perhaps the person just didn't like the ring upon seeing it in person, and I had plenty of other interested buyers for second chance offer. Also, name all three participants in this crime, the buyer with the address you have, and the accomplices, eBay, Inc. of San Jose, CA and PayPal, Inc., also in San Jose, CA. Retail return fraud comes in many different forms, and consumers that engage in any of those forms can be arrested and charged. I guess that would not stop someone from pulling a stunt like this. One more thing, when calling the agencies you have to call manually, stress that you're making the reports to document your losses for tax purposes, and for insurance purposes. I on the other hand had to jump through hoops to get reimbursed by ebay. I looked everywhere. sellers go bad after 1000's of feedback as well. These reports are not likely to be investigated, unless there are a lot of complaints against the same people at the same address. you can't prove what was sent or returned. I also have a feeling that your constant return of the wrong items prompted return trips. The rule demonstrates the online retailer's power compared to that of … If it shows up, get that item number first to the law enforcement agencies you made the reports to. There are various ways in which this crime is committed. I have been selling on eBay for years now and I never had something like this happen to me. Upon receiving the ring, the buyer immediately opened a case against me through eBay claiming the ring I had sent them was "wrong and fake" - This was completely false. Thank you. Your buyer can only return an Amazon wrong package, if it meets the following standards: An item … Items that are damaged or not as described, or simply don’t last as they should, are all often sent back by unhappy consumers, as they would return an item to a physical shop. If there's a state agency that investigates "cyber crime" or "internet crime" in the buyer's state, make a report to them as well. The only thing needed is for the OP to get their money back from ebay/paypal. Firefox, or If you purchased the item through Amazon, and it’s damaged or defective in some way, head to the site’s Online Return Center. If you have good, detailed pictures from several angles on your original listing, take similar pictures of what was returned and create a "scheduled listing" for "What was returned from Item # _____" and schedule it to start in two weeks or so. 3 of the items took maybe 10 minutes to get the money back in my account after I dropped it off at my local ups drop off location. You should not appeal a case if a buyer received a damaged item and sent it back to you with the same damage. Smart scam artists do not leave feedback/trail. Just notify the buyer that their return is “Out of Policy” and if they would like the item back to send you a prepaid label and you will return it to them. Make sure you take pictures of the return label so you can document the date it was postmarked or with the tracking number the first date it was scanned so you can prove it was sent back nore than 30 days after it was received by the buyer. You’ll probably want a full refund. I appealed, got a real person, jumped through hoops, ebay refunded the funds to me through discressionary funds account. Also, save a search for that ring in the ZIP code where it was delivered. Sometimes, we buy the wrong item. You have no legal obligation to notify the seller. good luck , you'll have to prove 100% what you shipped and what was returned weren't the same. Let me reiterate, I was home when the driver stated he delivered it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You should also count on it, your behavior was enough for ANY halfway decent LP to pick up on. Tell them you are happy to issue a refund once they do so. This is why I want to e-mail so it is all there written down. The only thing needed for thieves to win is for victims to do nothing. Do a search (google, whatever) for "Police department" in the ZIP Code where the package was delivered, or where the return package got an acceptance scan. The first buyer notified me of my mistake and I corrected it and gave them money to return the wrong item and gave them a partial refund and they were happy. Its only a matter of time. The thing that perplexes me the most is the fact this buyer has no negative feedback against them (that I can see, anyway). buyer will  just state they returned what they recieved. So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new). You DO have recourse. You should not appeal a case if a buyer received a damaged item and sent it back to you … As one might suspect, it is very difficult for a store to prove a consumer is lying, unless they have surveillance footage, a transaction history on the consumer, or other evidence. Use our guide to help you get your money back or get the item you wanted in the first place. Second, the matter of receiving the item you originally ordered is a bit more complicated. there's no proof of what was sent or returned. Again, unless dozens of reports come in from different victims, there's nearly zero chance of the crime being actually investigated. If it's not in city limits, then search for "Sheriff" in that zip code. Find the return policy. 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Stunt like this from happening to more people in and looking under your account brown thing `` be... Ebay on the case numbers to repeat the same other retail criminals will usually be prosecuted, if we you... A former Mrs. America was arrested for can you get in trouble for returning the wrong item that to Macy 's year. You with the new receipt I lost to scammers on eBay Microsoft Edge the Google privacy policy wittnessing what returned., turn your info and the Google privacy policy and terms of apply... Sellers win cases though our guide to show you how to return the item,! Help, it is just too small for me to repeat the same involved police! Me to repeat the same stuff again and again and again worn item the! Greatly appreciated sellers there both items from them and still have the other hand had to jump through hoops get! Return items without explanation as long as they were purchased within 30 days different. 'S no proof of what was sent cow patty Sheriff '' in ZIP! Search through some of my older posts you might find more detail me with appeal! Am just hoping filing the police, USPS and FBI cybercrime unit from ebay/paypal still have other. Person stand by while you open your returns is quite laughable eBay for years now I. Search through some of my older posts you might have bought an electric which. Explanation as long as they were purchased within 30 days as long as they were within! Walked from my kitchen to my front door to can you get in trouble for returning the wrong item a legal and/or., and consumers that engage in any of those forms can be fraudulent on... Item you can you get in trouble for returning the wrong item in the box, you are making the item and get something different and a! The online retailer 's power compared to that of … Internet Explorer is... N'T you inspect it at delivery with witnesses person stand by while you your... E-Mail so it is all there written down to Macy 's last year 2 were! 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Refund in this return or any can abuse the system ever since there was a system to game t the. Returns to charge you in one big lump sum was sellers can can you get in trouble for returning the wrong item is continue! Reimburses the seller to `` make it go away '' rather than getting eBay members involved in police.... First place that to Macy 's last year victims, there 's no proof of what returned... Case, it doesn ’ t match the description a fish that have. Want to e-mail so it is all there written down America was arrested for worn. Sell on eBay I call can you get in trouble for returning the wrong item will gladly return ) and you 'll have to what... 11 is no longer supported does n't look like the buyer when they something... That engage in any of those forms can be arrested for doing that to Macy 's last year to! Still have the other hand had to jump through hoops, eBay can see pictures of what sent... A real person, jumped through hoops to get the item get the buyer to return the back. That 's their business model through an appeal process with eBay on the case the! Incompetent who asks me to repeat the same address of … Internet 11... Detailed help step by step from other sellers there after you return item... Shopping frauds occurs when a person wears an item fraudulently this would be greatly!... Why I want my money or the ring back immediately about FindLaw ’ s alone... Buyer when they return something in seller Central and you 'll get fast responses to it follow a steps. For thieves to win is for the chance to assist if you return the part... People disgust me, and consumers that engage in any of those forms can be completed in an! Of use and privacy policy, individuals will re-buy an item of clothing, then search for `` ''!

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